Answers to your questions about owning a Phoxta business
Everything about buying, branding, launching and running your business.
Getting started
What Phoxta is, what you get, and how quickly you can go live.
Phoxta is a marketplace of validated, AI-powered businesses you can own and run from day one. Pick a business blueprint, make it your own, and launch with a ready storefront, an operating console, and an AI agent that runs the day-to-day.
No. Every business comes ready to operate — the AI agent and console handle customer messages, bookings, orders and follow-ups, and setup is fully guided.
A live storefront on your own domain, an operating console to run it, and a dedicated AI agent that answers calls, chats and bookings across every channel — all pre-wired and ready to brand.
Most owners launch within minutes: pick a blueprint, brand it, and publish on a free Phoxta subdomain. Connect a custom domain whenever you're ready.
Your AI agent
& operations
How the agent works across channels — and how it acts on your business.
It answers customers over SMS, WhatsApp, email and voice — booking and rescheduling appointments, capturing leads, taking orders, recommending products, and escalating to you when needed. One agent, every channel.
Yes. With your permission it can update prices, fulfil orders, manage bookings and more — governed by a per-tool policy (off, ask-me, or auto), an approval queue, and a full audit log you control.
Yes — it helps customers 24/7, captures every lead, books when it can, and never sends anyone to voicemail.
Yes. From the console you set its persona, tone, business hours, escalation rules and knowledge, and you can test it live before customers ever reach it.
Branding & customisation
Make the business yours — branding, domains, and editable content.
Completely. Rebrand instantly with your name, logo, colours and fonts — manually or with AI — and edit pages, sections, text and images in the visual Studio editor.
Yes. Launch on a free Phoxta subdomain, then connect a custom domain you already own — or buy one — from the dashboard in a few clicks.
Yes — every page, section, product, price and image is editable from the Studio editor and the operating console, and changes go live immediately.
Yes. You can buy and run multiple businesses from a single account; higher plans include more businesses and capacity.
Pricing, billing
& support
How pricing works, billing, cancellation, and getting help.
A simple monthly subscription per account — Starter, Growth or Scale — plus a one-time price for each business blueprint you buy. See the Pricing page for full details.
No — Phoxta doesn't offer a free trial. Pricing is simple: a monthly plan plus a one-time price per business. You can preview any business live before you buy, and cancel anytime.
You keep your data and your storefront simply pauses. You can re-activate anytime, and export your customers and content whenever you like.
Your in-console AI assistant answers most questions instantly, and you can email our team anytime. Growth and Scale plans include priority support.
Still have questions?
If you can't find your answer here, get in touch.
We'll reply within one business day.